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What are the benefits of using Alanna?

  • Always available. Provides quick answers to file based questions 24 hours a day, 7 days a week, 365 days a year.
  • Alanna gives dedicated fast responses to common questions related to the closing transaction.

How can I chat with Alanna about my closing?

  • Ask questions via Text or Web Chat.

How does Alanna know it's me?

  • Alanna knows by the phone number, or email address, attached to the closing transaction.

What are some questions I can ask?

  • What's the status of my file?
  • Show me my open files.
  • Where is closing?
  • When is closing?
  • Where are you located?
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Start chatting by scanning the QR code, via text at 813-710-4126, or by using the chat feature on our website.
Start chatting via text at 813-710-4126, or by using the chat feature on our website.
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